Trouble Shooting

Has something gone wrong with your Campifi connection?

STEP 1. Are you connected to the WiFi?

Make sure your device is connected to the WiFi. 
  • Turn your Airplane Mode on ✈︎.

  • Wait ten seconds and turn Airplane Mode off. (This rids any bugs on your device).

  • Go to your WiFi settings on your device.

  • Connect to "Campifi WiFi"

  • No password is required.

  • A login page should automatically open.

  • Enter your details and select a plan.

  1. Connect to Campifi WiFi

2. Enter your phone number

3. Enter your details

4. Select plan

STEP 2. WiFi Signal

WiFi is a powerful radio wave but is very hard to project over long distances. Let's look into your signal strength and make sure it's not causing issues.
  • The signal is strongest at the campsite facilities such as the camp kitchen and office.

  • Try connecting to the WiFi there.

  • If it works and you get the login screen, the signal is the issue at your campsite.

  • Select the FREE plan to test your connection with your favourite website and go back to your campsite.

  • If it drops out back at your campsite, the signal is definitely the issue and we suggest only using the WiFi near the camp kitchen.

Still having trouble or want to connect your Smart TV

Not all devices behave how we want them to! So sometimes we have to tell them what to do. These three steps will get your devices including a smart tv connected to the WiFi.

If you are connecting your Smart TV please be aware that caravan walls are excellent at blocking WiFi. If your Smart TV does not have a web browser it will not be able to connect.

Make sure the device is connected to the WiFi

Go to the top of the page to visit this step again.

Open your web browser on your device.

E.g. Chrome, Safari, Brave, Firefox...

Enter into the search bar 10.5.50.1 and press enter.

This forces your device to go to the login page.

Get in contact

If you have tried all the trouble shooting steps, please send us a message and we will be in contact with you asap.
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